‘Pretty sure you’re not in the right place’: Entitled customer storms into a random store to complain about the Postal Service then returns a week later to file an 'official' complaint

Advertisement
  • 01
    FRAGILE "I don't work here lady" FRAGILE
  • 02
    Customer yelled in my face.
  • 03
    I work in a small chain store, we are connected to the post office, like their building is inside our store. Our post office is incredibly short staff, like currently they have no staff, rely completely on agency staff, and are regularly closed which is
  • 04
    obviously not ideal. The other day, they closed again due to flooding throughout the UK. Begin. Woman enters. "....oh...why is the post office shut?" "Oh, they have had a staffing issue, I'm sorry, I don't know if they are going to be opening today" "Oh." She goes
  • 05
    and waits in the queue at the post office and returns 5 minutes later "Right, this is ridiculous, squits to read my name tag transboyuwu! I am going to need someone to phone or to contact about this because this is so stupid." "Yeah, I understand, it's really not ideal.
  • 06
    You could try going online or phoning the post office company directly, but other than that, I dont know what to suggest sorry." Huff's and puffs and walks back up to wait at the still closed post office Another 20 minutes later, she waddles over, huffing and puffing still. "Right,
  • 07
    what can be done here?! I want something done! This is so stupid! I have a package to send and this is ridiculous!" "Yes, I know it's not very good, but I'm sorry, there is nothing I can do." "OH DONT SAY THAT!!" "I'm sorry? Excuse me?" "DONT SAY THAT! I HATE YOUR GENERATION, YOU ALL SAY
  • 08
    THAT!" "I'm sorry, I don't know what you expect me to do here?" Leaning over the counter to get into my face "COMPLAIN!" She storms out, tripping over a display unit we have. I did not help her. So, aparently I was just supposed to geuss the lock
  • 09
    code and magic up a pair of keys into the post office She came back a couple days later and did not even attempt to apologize, she asked me what day that was, probably to make a complain about either post office or me. Haven't heard anything yet though, so she can get stuffed.
  • 10
    rockdash · 4 days ago From now on, every time you see her tell her to have a nice trip on the way out.
  • 11
    EnceladusKnight. 4 days ago I would have told her "sorry, I don't recognize you."
  • 12
    CaptainHunt 3 days ago No, she obviously expected you to rip off your convenience store costume and reveal the postman's uniform underneath
  • 13
    so you could deliver her Very Important Package for King and Country and all that. lol
  • 14
    Brilliant_Jewel1924 · 4 days ago Your mistake was engaging her in any conversation when you don't even work at the post office.
  • 15
    Psychic7634 days ago "Our post office is incredibly short staff" I thought this meant all the staff were short in height.
  • 16
    kangroobaby 4 days ago I would've looked at her and said excuse me a mess, but not my problem because that's not my department. My department handles in sales not letters.
  • 17
    Rude_as_HECK. 3 days ago Until last month I worked at a post office in what I assume is the same chain. I'm gonna be real: it's the worst job I've ever had.
  • 18
    SillyStallion 3 days ago Old people seem to be like this on every generation - Im 45 and old people were like this when I was young.
  • 19
    Loud_Low_9846. 3 days ago She was in the wrong but nowhere did you explain that the Post Office is a completely separate entity or that you couldn't help because you work for the shop not the PO.
  • 20
    You need to be clearer in what you say to people as she may have thought staffing issue meant someone would eventually come to the counter to help her.
  • 21
    Less_Jello_2489. 3 days ago Put up a sign that says your company is not connected to the post office and you cannot help people with that service.
  • 22
    CaptainHunt 3 days ago No, she obviously expected you to rip off your convenience store costume and reveal the postman's uniform underneath so you could deliver her Very Important Package for King and Country and all that. lol

Tags

Scroll Down For The Next Article